Last updated: June 12, 2026
When you start a call in the console, your microphone audio is streamed to our transcription provider (Deepgram) to generate the live transcript. If recording is enabled, the resulting audio file is stored privately in your account. Transcripts and notes are sent to an AI provider (Lovable AI) to power the coach suggestions, auto-fill, and summary features. Providers process this content on our behalf and do not use it to train their models.
Call recording and transcription laws vary by jurisdiction. Some U.S. states and many countries require all parties on a call to consent before they may be recorded ("two-party" or "all-party" consent). You are responsible for complying with the laws that apply to you and your prospect, including disclosing the recording at the start of the call when required.
Your scripts, calls, transcripts, and recordings are private to your account. We use row-level security so that only you can read or modify your data.
Data is kept until you delete it. You can delete individual calls and scripts from the app, or delete your entire account from the Account page — this permanently removes your calls, scripts, recordings, and profile.
Questions? Reach out from the in-app support link.